Shipping Policy
Last updated: October 2026
Order Processing and Delivery
Order Processing: Typically within 5 business days.
Estimated Delivery After Shipment: 10–20 business days.
Processing time is separate from delivery time. Delivery estimates depend on your destination, carrier services, and customs processing, if applicable.
Orders are processed Monday through Friday, excluding public holidays. Orders placed on weekends or public holidays begin processing on the next business day.
Delivery times are estimates and may be affected by customs inspections, severe weather, public holidays, or carrier-related delays.
Order Tracking
Once your order ships, you will receive a Shipping Confirmation Email containing your tracking number.
You can track your shipment using that number at www.17track.net.
Tracking information may take some time to appear or update after shipment.
Shipping Rates
Shipping costs are calculated at checkout based on your destination, the items ordered, your selected shipping method, and applicable promotional offers.
The final shipping charge will be displayed before you complete your purchase.
Customs Duties and Import Fees
Customs duties, taxes, or import fees imposed by your country or region are the customer's responsibility unless otherwise stated at checkout.
Shipping Destinations
We ship to many destinations worldwide, subject to carrier availability and logistics restrictions.
If we cannot ship an accepted order to your location, our team will contact you to discuss alternative arrangements or issue a full refund if necessary.
For questions about availability, email service@glimmivo.com.
Changing Your Shipping Address
Address changes may be requested before 11:00 PM (PDT, GMT-7) on the same day the order is placed, provided that it has not entered processing or been shipped.
Contact Customer Support as soon as you notice an error. Once the deadline has passed, or processing or shipment has begun, we are unable to modify the address.
Shipping to an Alternate Address
You may use a shipping address different from your billing address. Please review all recipient and delivery details before completing your order.
Shipping Methods
Fulfillment locations, shipping methods, carriers, and local delivery partners may vary by product, inventory availability, and destination.
Lost or Delayed Packages
If your order has not arrived within the estimated delivery period, contact our Customer Support team.
We will work with the carrier to investigate the shipment, provide available updates, and help resolve the issue.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping details. Incorrect information may cause delays, failed delivery, or additional shipping charges.
If you notice an error, contact us immediately. We will do our best to update your order before it is processed or shipped.