Privacy Policy
Last updated: October 2026
This Privacy Policy describes how Glimmivo ("we", "our", or "us") collects, uses, and handles personal information when you visit glimmivo.com, place an order, or contact us.
Where consent is required for a particular activity, we will request it separately.
1. Information We Collect
Information You Provide
When placing an order, creating an account, or contacting us, you may provide:
- Your name, email address, and telephone number.
- Billing and shipping addresses.
- Payment and transaction information.
- Order details and purchase history.
- Messages, photos, or other information submitted to Customer Support.
Payment card information is handled by third-party payment providers. We do not store your complete payment card details.
Information Collected Automatically
When you browse our website, we may collect:
- IP address and approximate location.
- Browser, device, and operating system information.
- Pages visited and browsing activity.
- Referring websites and time spent on our website.
- Information collected through cookies, pixels, and similar technologies.
2. How We Use Your Information
We may use personal information to:
- Process payments and fulfill orders.
- Send order confirmations, shipping updates, and service communications.
- Manage returns, refunds, and support requests.
- Prevent fraud and protect website security.
- Improve our website, products, and services.
- Provide marketing communications, personalized content, and advertising where permitted.
- Meet legal and recordkeeping obligations.
3. How We Share Your Information
We may share relevant information with providers that support our business, including:
- Payment processors.
- Shipping and fulfillment partners.
- Website hosting and technology providers.
- Analytics and advertising partners.
- Customer support providers.
Disclosures are limited to information relevant to the services provided. Some providers may process information under their own privacy policies.
Advertising-related disclosures may qualify as a sale or sharing under certain privacy laws. Where applicable, you may contact us to request an opt-out.
We may also disclose information when required by law or necessary to protect our rights, customers, safety, or business operations.
4. Cookies and Tracking Technologies
Cookies and similar technologies help us remember preferences, maintain shopping carts, understand website usage, measure performance, and provide relevant advertising.
Third-party analytics and advertising tools may collect information about visits and interactions with our website.
You can manage cookies through your browser settings. Disabling cookies may affect certain features. Where required, we request consent before using nonessential cookies.
5. Payment Information
Payments are processed by third-party payment providers according to their privacy policies and security practices. We do not store complete payment card details.
6. Marketing Communications
With your consent or where otherwise permitted by law, we may send product updates, special offers, and other marketing communications.
You can unsubscribe using the option in our marketing emails or by contacting Customer Support. Transactional messages relating to your orders may still be sent.
7. Data Security and Retention
We use reasonable administrative, technical, and organizational measures to protect personal information. No method of transmission or storage is completely secure.
Information is retained for as long as reasonably necessary for the purposes described here, including order management, dispute resolution, and legal obligations.
8. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to personal information.
- Request correction or deletion.
- Request a copy of your information.
- Withdraw consent where applicable.
- Object to or restrict certain processing.
- Opt out of certain advertising-related processing, sales, or sharing where applicable.
Contact Customer Support to submit a request. We may need to verify your identity before responding. Some requests may be subject to legal exceptions.
9. Children's Privacy
Our website is not intended for children under 13. We do not knowingly collect their personal information. If we become aware of such collection, we will take reasonable steps to delete it.
10. Third-Party Websites
Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, which we encourage you to review.
11. International Data Transfers
Personal information may be processed or stored in countries where our service providers operate. Where required, we use applicable safeguards for international transfers.
12. Updates to This Policy
We may update this policy to reflect changes in our practices, services, or legal requirements. Updates will be posted here with a revised last updated date.
13. Contact Us
For questions or requests regarding this Privacy Policy, contact our Customer Support team.
Email: service@glimmivo.com